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Aprés's Error Page Microcopy

Error pages are the perfect way to delight the user instead of frustrating them. I like to mix human empathy with a great design for better usability, stronger branding, and a pleasing user experience.

Before:

The before only has one option and prompts the user to go back to the homepage. It also lacks brand reinforcing and spells "on no" instead of "oh no."

After:

In this example, I've kept the error message but added more human empathy and options. Apres has many products, so a few popular links and a search bar can help users avoid the error page.

Goals for the solution:

  • Suggest new arrivals
  • Human empathy
  • Open search bar
  • Other popular page links